Delivery Information

Shipping Costs:

  • The prices of the products in our online store exclude delivery charges unless stated otherwise.
  • The cost of shipping goods within the borders of South Africa will be calculated and shown before you complete your online order.
  • Delivery charges are subject to change.
  • We reserve the right to re-quote on delivery charges should such charges exceed the charges as per our on-line check-out system. Should this occour, we will inform you as soon as possible and it will be up to you if you accept the new delivery charges or cancel your order. If you have already made payment, you will be entitled to a full refund should you wish to cancel your order.
  • Delivery costs for Promotional and International orders will be quoted on and dealt with on an individual and personal basis.


Deliveries:

  • Deliveries within the borders of South Africa will be made using a courier company contracted to Maglitesa.
  • Orders will only be prepared for delivery once full payment has been received.
  • Delivery will usually take place within two to five working days from date of payment confirmation depending which area you stay in South Africa.
  • Delivery lead-times may change especially during peak seasons.
  • It is possible to courier goods to international addresses, the costs will be determined on an ad hoc basis. Note that such costs are normally very high.


Non-Deliveries:

  • Any query regarding non-delivery must be notified to us as soon as possible so that we can make enquiries with our couriers.
  • As a guide if you have not received your order within 7 working days from date of payment confirmation being mailed to Sales@maglitesa.co.za, then please contact us so that we may attend to your query.


Delays and Cancellations:

  • Maglitesa makes every effort to assure you the client that the information supplied on the site is accurate.
  • Where delays and out of stock situations occur, Maglitesa undertakes to inform the client within 48 hours from time the order is placed.